Hear This: The Deaf Have Much to Say, But We’re Not Listening

by Andrés T. Tapia –

Sign LanguageIt was a first-time experience for me: the lecturer at a breakout session during the Indiana Conference on Cultural Competency for Behavioral Healthcare was presenting in American Sign Language (ASL) on deaf culture to a roomful of mostly hearing people like myself. Two translators were taking turns translating from ASL to English.

As I focused on watching the lecturer and listening to the translators, it dawned on me that anytime I had seen ASL being used in a public setting, it was to translate spoken English, Portuguese, or Spanish into ASL for the handful of deaf attendees. This time roles were reversed. And it was about time.

In one of my keynotes speeches, I talk about our current upside-down world, and I make the point that to be disabled is instead to be differently abled. But that afternoon, in Indianapolis, I understood this at an even more profound level than I had ever before.

As I paid attention to Ann Riefel, the ASL chair at Vincennes University, I heard about the differences between hearing and deaf cultures and I began to enter a learning space where I awoke to a new paradigm.

Deafness is one of the most overlooked and misunderstood dimensions of diversity not just outside the diversity and inclusion field, but actually within it. As you continue to read think about how we may be inadvertently reinforcing audism—the discrimination of those who are deaf—even as we advocate on behalf of the deaf.

What the Deaf Want

Here is the clincher: the deaf don’t want to be seen as people with a disability, but rather as a linguistic minority with its own language and culture. This stance has vital implications for the work of diversity and how we approach the deaf.

Riefel’s lecture laid out ways in which ASL is not a manual way of turning English words into hand signs, but rather how ASL is a separate language altogether. Like differences between various spoken languages, the syntax, word order, and even the words used in a sentence can be quite different between ASL and English. Also, ASL is not a universal language. For example, there is Portuguese Sign Language and French Sign Language just to name a couple of the hundreds of different sign languages that exist.

Riefel also explained how the deaf form a different culture compared to that of the hearing. As I listened to her explanations, the descriptions matched the framework used by interculturalists such as Fons Trompenaars.

In deaf culture, communication is much more direct. Body language is more expressive (featuring the highly animated use of all facial muscles, especially the eyes) and demonstrative (hugging is quite common). When in comes to social events and time, the deaf tend to be more event oriented than clock oriented and they are more group oriented than individualistic when it comes to their sense of identity. And more likely than not, regardless of race, ethnicity, gender, age, and sexual orientation, the deaf tend to first identify with the deaf culture before they identify with their other multidimensional identities.

Riefel referred her listeners to a couple of books by Harlan Lane, which I downloaded into my iPhone’s Kindle app as she was wrapping up her lecture. When the Mind Hears: A History of the Deaf, compellingly describes how, for centuries, the deaf have been an oppressed language minority group. In his second book, The Mask of Benevolence: Disabling the Deaf Community, Lane makes the case that the deaf continue to be marginalized as he draws parallels between how ASL and spoken languages such as Tamil in India, Turkish in Denmark, Basque in Spain, Spanish in certain parts of the United States have been suppressed in societies where there is a different dominant language. For the deaf, this is always the case.

This point of view is not without controversy, even among those who advocate for the deaf. A New York Times article explores some of this controversy that is getting renewed attention because of state budget woes. But here I want us to lean into their case to really understand its premises. As Lane explains it:

“Language [can] be expressed . . . by movements of the hands and face just as well as by the small, sound-generating movements of the throat and mouth. Then the first criterion for language that I had learned as a student—it is spoken and heard—was wrong; and, more important, language did not depend on our ability to speak and hear but must be a more abstract capacity of the brain. It was the brain that had language, and if that capacity was blocked in one channel, it would emerge through another.”

This reality is suppressed by a “disability” label that, used in the spirit of inclusion, actually creates exclusion:

“With the cultural frame changed [to the infirmity model] the deaf pupil was now an outsider. Spoken language in the classroom and speech therapy failed to make him an insider, while it drove out all education, confirmation the child was defective. Unsuccessful education of deaf children reinforced the need for special education, for experts in counseling of the deaf and in rehabilitation of the deaf. Finally and most devastatingly, deaf children in America, starting in the late 1970s, were increasingly placed in local hearing schools. Having cut off the deaf child from his deaf world, having blocked his communication with parents, peers, and teachers, the experts have disabled the deaf child as never before in American history. The typical deaf child, born deaf or deafened before learning English, is utterly at a loss as he sits on the deaf bench in the hearing classroom.”

Lane also points out how in the name of helping the deaf (defined as those born deaf versus those who have become hearing impaired through illness, accident, or age), the interests of the deaf have not been met, as the hearing are the ones who decide what is best for them. It’s the hearing who own the schools for the deaf, have advocated for mainstreaming the deaf into classrooms for the hearing, and are most likely their teachers. This puts the deaf at a significant disadvantage by forcing them to operate with their second, and not their primary, language. Plus, they are instructed by a hearing teacher who often does not know ASL and, therefore, cannot fully communicate with them.

And what happens when individuals cannot communicate in their native language or the world around them does not know their native language? Yes, of course, they are seen as less smart, less capable. Asking them to learn English and not teaching them in ASL is to impose the values and approaches of the hearing onto the deaf.

Riefel, Lane, and others, take this even further in contending that deafness is not a disability. In fact, labeling deafness as a disability has done significant harm to deaf self determination and identity. This travesty was further reinforced when deafness was thrown into the Americans with Disability Act. By framing it within a deficiency model, the deaf then must be helped paternalistically.

On the other hand, when deafness is seen as a culture it takes on a different mode. It must be respected and understood as being as equally valid as other cultures, including such as the Asian-American, African-American, and hearing cultures. Therefore, to engage with those who are deaf we all need to demonstrate greater crosscultural skills in order to be inclusive of one another.

Do We Really Understand?

This mind-bending understanding of deaf culture raises questions not only of ways in which we may have been advocating—if we have at all—for deaf employees, but also where we may be having significant blind spots around other groups whose abilities are different from the majority’s.

Do we really understand what the blind need, what those with Down’s Syndrome need, what the quadriplegic need? Do we understand when something is a disability and when something is not? When making decisions that affect these communities, how much of a voice do they have in the decision-making process?

Just because the deaf can’t hear, the blind can’t see, and those in wheelchairs cannot walk, their voices about their needs and their identities must be heard as the first and primary order of business. If not, those of us who are hearing, have vision, and can walk will not hear the message, see the possibilities, or walk the talk.

I hope you will carry this message with you as you strive to advance diversity and inclusion within your organizations.

Adelante (onward) in the work!

About Andrés

Andrés Tapia is President of Diversity Best Practices, the preeminent diversity and inclusion thinktank and consultancy. In this role, he helps companies create first-in-class diversity strategies and develop innovative solutions for culture change. Previously he served as Hewitt’s Chief Diversity Officer and Emerging Workforce Solutions Leader. As a published writer and prominent speaker, Andrés offers thought-provoking views about diversity’s impact around the world. He is the author of The Inclusion Paradox: The Obama Era and the Transformation of Global Diversity. Find his bio here.

Print This Post Print This Post  Email This Post Email This Post  

Comments

17 Responses to “Hear This: The Deaf Have Much to Say, But We’re Not Listening”
  1. Dr. Richard Clark Eckert says:

    As for whether those born Deaf are a linguistic minority – I suggest reading PEOPLE OF THE EYE by Lane, Pillard and Hedberg (2011). In that they specifically answer that question with focus on visual learning that Deaf baby experiences that a hearing person does not experience in the same way. Deaf babies are learning to be Deaf and part of a linguistic minority PRIOR to being exposed to the misguided and often disruptive pedagogies toward articulation and visible speech. Where the Deaf community differs somewhat froom the disAbled community is that much of critical disability theory emphasizes the closure of instituions so that disAbled children can have mainstream access to education. Deaf identity, is a liniguistic construct (Lane 1995, 2002), not a disability. That Deaf seek to keep schools for the Deaf open and resist mainstreaming efforts runs contrary to many of the goals of critical disability theory. However, this is not to say there are never any common interests. There are. My point being that there is a need for a Deaf centric interpretation of Deaf. Your article goes a long way in that direction and I appreciate that.

  2. Andrés says:

    This has been the most commented blog posting since I created this blog a couple of years ago.

    There were so many comments that I am not able to respond to each one of them. But I have posted them all so others can benefit from your points of views, affirmations, nuances, corrections. Thanks to all for being my teachers as I continue to learn more about the Deaf as a culture. For example, that there is even more diversity within the Deaf community in terms of how individuals within it want to be perceived and how they establish their own sense of identity that may or may not agree with the Deaf Culture construct .

    I am also now distressingly aware of how not fully inclusive my own blog site is for those who are Deaf. I have videos without close captioning for example. And suddenly I must face the limitations of my experience of not knowing immediately where to go to get this done and being ready for what this would entail to be able to do. If anyone wants to offer answers, please do!

    Thanks for the conversation to all of you who posted and the many, many more who read it. Let’s keep learning together so we can influence change and affirmation where it’s needed most.

    - Andrés

  3. deafined says:

    I’m not sure if it has voice interpreted, but it is an interest video.

  4. c says:

    Have you ever researched how many deaf people (who you say do not want to be considered as having a handicapping condition), do in fact, collect SSI checks for their “condition?” You should check it out. I agree with what you have said, but grew up with lots and lots of deaf people around me who say what you say, but then claim it is in fact a disability to get a check from the government. Very sad.

  5. D says:

    Hi Andres,

    Thank you for the powerful blog. I am pleased that you had an epiphany. I have a few comments:

    1) The ABC you posted above is not the accurate ASL ABC.

    2) Lane has since published a newer book in 2010 called “People of the Eye” where he tries to move deaf people from a disability paradigm toward one of ethnicity By doing so, he hopes to enable hearing individuals to to realize what you have just now realized: that deaf people are simply socially constructed as a deficit based simply on language…a language that if entirely accessed would provide equal access to knowledge construction.

    3) There is a catch-22 here that you briefly mention, but I want to add more. If the deaf people were to remove themselves from the disability model and into a linguistic minority (i.e. Hispanics), then we would no longer have access to interpreters. We would no longer be protected under the Americans with Disabilities Act (ADA) nor the Individuals with Disabilities Education Act (IDEA). But wait, if we were to effectively move toward an ethnicity model, then we may be protected under the Civil Rights framework as an ethnic group, but in terms of education, we would be severely impacted…because the current climate on bilingualism is not so great. If all states advocated for the bilingualism law to provide English and their native language (i.e. Spanish or ASL), this might work. However, when it comes in the workplace, we still may need to rely on interpreters. We still need closed captioning….so, in a way, we are traduced back into the disability model to receive these accommodations…and with a great price of providing society with the false illusion that we are a deficit.

    4) You say “Just because the deaf can’t hear, the blind can’t see, and those in wheelchairs cannot walk, their voices about their needs and their identities must be heard as the first and primary order of business. If not, those of us who are hearing, have vision, and can walk will not hear the message, see the possibilities, or walk the talk.” This can be rearranged in a similar langauge:

    “Just because hearing people can hear, sighted people can see, and those who walk can walk, their voices about their needs and their identities must be heard….if not, then those who are deaf, blind, or in wheelchairs will not hear the message, see the possibilities, or walk the talk.”

    Same thing, right?

    :)

    Cheers,

    D

  6. Gwen Johnston says:

    Article is interesting to me and I understand fully how those who are a part of deaf culture from birth would not be comfortable in a regular classroom in a school system.
    I now speak as a retired teacher who slowly lost my hearing and am a proficient speech-reader but not totally fluent in ASL – because my loss was gradual and I was busy teaching. I was resource for all the deaf/hard of hearing students in our school system and travelled around to visit each student weekly. All were assigned Educational Assistants. Those who wished were assigned ASL assistants, others an assistant who transcribed or used real-time captioning.
    All students have been successful in some way.. One has just become an architect and I know she’ll be of great value to that profession. Another is studying Forensic Sciences with an Ed. Assistant. Perhaps because I,too, have a hearing loss, I was better able to encourage the students to dream and become whatever they wished to become.

  7. Dr. Richard Clark Eckert says:

    “And more likely than not, regardless of race, ethnicity, gender, age, and sexual orientation, the deaf tend to first identify with the deaf culture before they identify with their other multidimensional identities.”

    While I very much appreciate your essay and see that you are headed in the right directions, there issome technical hairs splitting that must be noted for the sake of accuracy. The concept of ethnicity is bound to the static essentialism of previous times. Recently, Lane, Pillard, and Hedberg published a brilliant work called PEOPLE OF THE EYE (Oxford University Press 2011) in which they discuss the Deaf community as an ethnic community with emphasis on a set of relations between internal and external forces. The issue of Deaf being multi-ethnic is addressed in my own article (”Toward a Theory of Deaf Ethnos”) that was published in the Journal of Deaf Studies and Deaf Education in Fall 2010. I admit, that the article is a cure for insomnia, but the specific details are relevant to the idea just how dynamic the multiple dimensions of Deaf identity and culture are. Focus on Deaf ethnicity rather than diasbility (including contextual variations of the critical disability theory) facilitates the idea of sign language being a civil right – literally a right of free speech (though not vocal speech). Again, I appreciate your essay a great deal and hope that my hair splitting activities do not suggest otherwise.

  8. T Green says:

    Thank you for this wonderful article. I have been writing a few articles for the disability blog mainly focusing on Deaf community and Deaf culture. My coworker asked me a few important questions after reading this article. Her response was this “The more I see on deaf culture, the more I wonder how an individual’s identity works/interacts within the systems we have. It’s interesting and somewhat complex.” As an agent of system change advocate, it is not easy to try to convince people that the systems that have been set up is in fact a barrier to a full inclusive community that everyone strives for regardless if accommodation has been provided.

    Once again, THANK YOU for this wonderful article.

  9. Wonderful article! Thank you. We applaud the opening of a door to understand our cultural diversity and multiple authenticities.
    We would like to make a couple of comments or additions; among millions of us who are deaf, the majority of us do not use sign language, about 95% of all millions of us worldwide. (this includes deaf, deafened, and people with hearing loss). This is due to acquired hearing loss at all ages, and does not detract from the article at all, yet it’s a vital issue for most of us because we need other resource urgently, e.g. real time captioning at all meetings for full equal communication access.
    The word disability is indeed a concern for us all – yet we are internally diverse, and we aim to become better advocates to reduce common myths and assumptions, and for the next generation to have the resources needed for all.
    We invite you to review the CCAC webpages, http://www.ccacaptioning.org also, since captioning benefits many others also.
    ls/ccac

  10. Deaf from Birth says:

    I disagree with the fact that deaf people are automatically a linguistic minority. People who use ASL as their primary/predominant language can be considered a linguistic minority, and this group can include CODAs, SODAs, etc., as well as NERDAs*. Plus, I would be willing to bet that the vast majority of people with a significant hearing loss/impairment (moderate-severe ranges) DON’T sign. So how can you lump all deaf people into a linguistic minority group when most people with hearing loss don’t sign ASL fluently?

    Now, if we’re talking solely about profoundly deaf people, who make up what, less than 1-3% of the population, even not all of them use ASL as their primary language, or even sign as their primary mode of communication. Many profoundly deaf people are predominantly oral and use spoken English/language to communicate. Still others use cued English. Or a combination of communication modes.

    I hate to say it, Andrés, but I think you swallowed some kool-aid without really researching everything. One lecture and a couple books by Harlan Lane don’t make you a sudden expert.

    By the way, to other readers — please keep in mind that the American deaf community is not the same as the deaf communities in other countries around the world. Ours is unique.

    ============
    Definitions:
    CODA: Child of Deaf Adult
    SODA: Sibling (or Spouse)of Deaf Adult
    NERDA: Not Even Related to a Deaf Adult

  11. Chris says:

    Mr. Tapia, I am glad that you had a wonderful exposure to Deaf culture. American Sign Language is a beautiful language that I think everyone should learn — even those with no hearing loss! However, I must say that Deaf culture does not represent the entire population of people with hearing loss. It is important to note that there are various groups of people with hearing loss, some who identify themselves as culturally Deaf, and some who do not. (Of course, it depends on their hearing background, if one exists, and how they use technology like hearing aids and cochlear implants.) I recognize that your conference was focused on culture, and it makes sense to discuss Deaf culture here. However, there is not a clear divide, and it may not be fair to speak of one.

  12. Jesus Lopez says:

    I really like this articles and good thing to be reconized as view for the deaf

  13. MM says:

    Part of the issue is using ‘audism’ as an blunt tool to attack people who aren’t ‘in the ‘Deaf’ community’ by misguided zealots. Using an scatter gun approach ignoring collateral casualties. It isn’t just this very minor but quite effective little group of ‘Deaf’ people getting discriminations but everyone with loss even from them. There is an definite polarisation of Deaf versus deaf, which suggests far from acceptance, it is NON acceptance unless you fit some vague criterion of image and lifestyle. E.G, some one who supports an Sign English approach as averse to an ASL one, or, someone who’s deaf supporting an CI or Lip-reading approach or inclusive education, why these deaf suffer the slings and outrageous condemnations of the few isn’t good to see at all. Some of the rhetoric is hateful, and thus no-one can support any area that uses that approach. What it does to validate culture is highly debatable.

  14. Andrés says:

    Eddy – Thanks for your note. The most rewarding dimension of this work is the opportunity to make connections that touch people and influence new thinking. It’s always affirming and celebratory to hear of times when that happens. Here’s to many more identity affirming conversations and actions. – Andrés

  15. Dr. Eddy Laird says:

    Thanks, first and foremost, for having such an eye-catching heading (’Hear This: The Deaf [People} Have Much to Say, But We’re Not Listening’) and for your sincere thoughts about people who are Deaf, especially those who embrace their culture and American Sign Language (ASL).

    Ann (Riefel) mentioned your book (The Inclusion Paradox: The Obama Era and the Transformation of Global Diversity) when she first met you earlier this year at a conference that you both went. I bought the book and little did I realize how much the book had truly transformed me! Consquently, I decided to use your book as one of the texts for one of my courses this semester (Fall 2011). One of the best books, I must add, since it generated a lot of discussion among the course mates.

    As a Deaf person growing up in a Deaf family and being taught in a school program that did not promote ASL as language of instruction, I am pleased that you have taken incentive from your end to encourage individuals who wish to embrace diversity and inclusion by validating that Deaf individuals prefer to be viewed as part of linguistic and cultural diversity.

    Thanks, again, for listening and for mentioning Ann since she is also making significant contributions to the field – that is, to embrace and leverage diversity.

  16. ASL Deafined says:

    I would have to agree with the “labeling” of deaf individuals. Deaf people want to be seen as a linguistic minority, and not a person with a handicap. Besides, a deaf person can do anything a hearing person can do, except hear. American Sign Language is a beautiful language, and it should be respected as one.

Trackbacks

Check out what others are saying about this post...
  1. [...] more about this topic at Inclusionparadox.com or contact The Sign Language Company for resources and [...]



Your Comments

Posting Guidelines: Stay focused on the topic. Be respectful.

Related posts

inclusionparadox.com